- How she moved from writing code to sales, and how she used her engineering background to go from “freaking out” to sales success.
- How she set up a sales process before CRM and relational databases (“anything you do more than once can be part of a process”).
- How she took the stress off herself and improved sales results systematically. Hint: don’t try to fix everything at once. Focus on what needs attention first and A/B test it.
- The counterintuitive reason she focused on the top of the funnel.
- The prospecting differences between inbound and outbound.
- The key thing that drove her success, and why, after 30 years in the field and 2 books, she’s currently taking 5 classes to get better at it (along with a programming class).
- How to set up “Question Trees” to improve your conversations and take the stress out of listening so you don’t have to think about what you’re saying next, but you can really listen.
- How to write great emails.
- And much, much more.
Books mentioned in this episode:
- Predictable Revenue by Marylou Tyler and Aaron Ross
- Predictable Prospecting by Marylou Tyler and Jeremy Donovan
- The Hero’s Journey by Joseph Campbell
- SPIN Selling by Neal Rackham
- Breakthrough Advertising by Eugene Schwartz (click this link, just to see the price and see if you can find it at your library)
- Scientific Advertising by Claude Hopkins
I enjoyed some Chateau de Grézels 2014 Malbec/Merlot blend, a very interesting french wine that tastes heartier than most french blends (due to the Malbec) and more expensive than its < $10 price point would suggest.
Marylou had some Lost Angels Pinot Noir (along with Jeff Naples’ Sales for Nerds Sangria).