Reuben Swartz – Page 3 – Sales for Nerds

075 Julie Brown on networking the right way

“Networking” evokes thoughts of small talk and getting stabbed in the eye with business cards, at least for some of us. But it’s essential to so many relationship-based businesses. How can we grow and nurture an awesome, helpful, fun network without feeling icky?

In this episode, Julie Brown, author of This Shit Works: A No-Nonsense Guide to Networking Your Way to More Friends, More Adventures, and More Success (and host of the This Shit Works podcast), teaches you how to grow a great network while having fun and staying true to yourself, including:

You can build a big network– over time, not over night.
How Julie treats friends and colleagues
The “shortcut” to meeting lots of the right people.
How Julie’s network helped her husband launch his architecture firm, amidst the 2008 crash, how it helped Julie launch her business, and how you can apply it your business.
Why traditional icebreaker questions are terrible, and what to ask instead.
How to handle follow up.
Whether we should be happy and/or sad about the Celtics season (OK, that’s a bit of a tangent).

The Wine

Julie enjoys some “cougar juice” (how have I not heard this term before?), in other words, some buttery chardonnay, while I have some Nine Hats Pinot Gris from Washington (it’s over 100 in Texas, and I’m drinking white).

Where to find Julie

LinkedIn (make sure you listen to the episode before connecting).
YouTube Channel
JulieBrownBd.com
Amazon

listen-on-apple-podcasts-sales-for-nerds

Where to find Reuben

@Sales4Nerds, @Mimiran, Mimiran.com.You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Want a way to make sales and marketing fun, without being “salesy”? Try Mimiran, the CRM for elite solo consultants who love serving clients but who hate “selling”. It tracks referrals and helps you grow and nurture your network.

(Including the more powerful than ever Free Edition.) Mimiran can help you implement a lot of Shaily’s ideas not only more efficiently, but more effectively, including telling your Origin Story, coming up with your Superhero Name so you’re unforgettable and more referrable, and much more.

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074 Cynthia Zhai on using your voice effectively

We spend a lot of time and energy finding the right words (we do, right?), but how we say them matters at least as much.

In this episode, executive voice coach Cynthia Zhai joins from Singapore (thanks for being willing to have some wine on a Saturday morning) to talk about how to talk.

Cynthia recounts some of her own struggles with confidence in meetings, how she developed her voice to overcome those challenges, and how she helps others do the same thing.

Learn how:

You can change your voice– it’s not just something you’re born with.
To project confidence to others (and yourself)
To breathe and speak from your core, not just your throat (building nicely on some of the breathing tips Ashley DePaulis discussed). Cynthia demonstrates “Kung Fu Breathing” techniques that you can practice yourself (see video below).
To break out of the vicious cycle of non feeling confidence and then not sounding confident
To handle speaking too aggressively
To build habits so that even when you get nervous, your habits will keep you speaking the way you practiced
To listen to others’ voices, and to detect nervousness and dishonesty

Check out this short clip on Kung Fu breathing:

Or catch the whole interview on video:

The Wine

Cynthia has some Jacob’s Creek Australian red wine. Reuben is enjoying some Averaen Pinot Noir from Oregon.

Where to find Cynthia

Where to find Reuben

@Sales4Nerds, @Mimiran, Mimiran.com.You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Note, speaking of stories, a good proposal is a story, not a brochure– get your “Fill in the Blank” Consulting Proposal Template.

Want a way to make sales and marketing fun, without being “salesy”? Try Mimiran, the CRM for elite solo consultants who love serving clients but who hate “selling”. (Including the more powerful than ever Free Edition.) Mimiran can help you implement a lot of Shaily’s ideas not only more efficiently, but more effectively, including telling your Origin Story, coming up with your Superhero Name so you’re unforgettable and more referrable, and much more.

Get alerted when there are new episodes (1x/month):

073 Ashley DePaulis on treating your body better

As business owners, we spend a lot of time trying to make our minds more productive, often without considering that our minds are connected to our bodies. But if we don’t take care of our bodies, we miss out on joy and productivity, and we load up on stress. Ashley DePaulis, who helps large organizations prevent burnout and turnover, is here to give you tips that will make not just your business, but your life better.

Ashley was a recreational athlete, but didn’t envision making athletics and movement a core part of her life (although she did put a friend through bootcamp in 3rd grade– make sure you catch that part of the story). While she was getting her master’s degree in public health, she started working as a fitness instructor on the side, just for fun.

While working in public health policy, she kept picking up fitness clients and health coaching clients. Like many people, she accidentally started her business…

Meanwhile, when she 19, Ashley was in a severe car crash and had a case of PTSD, which returned when she got into another car crash and her PTSD came back. She did EMDR (Eye-movement Desensitization & Reprocessing) therapy, and got turned on to the capabilities at the junction of mind, body, and spirit.

“Movement is my jam.”

We have become sedentary creatures, at least many of us who work in front of computers most of the time. And this leads to chronic pain, reduced productivity, reduced joy, and a host of other problems in modern life.

To avoid this, we have to realize that our minds aren’t abstract things, they are part of our bodies. And we have to be aware of the body.

How do you know if you’re having problems?

Are you in pain? This is our body’s way of telling us that we need to change something.
Are you having trouble sleeping?
Are you anxious?

How can you do that? Ashley shares some great tips, including:

Get outside, or at least look outside, or even just look up. (Every 45 minutes of screen time should lead to 5-10 minutes of these kind of breaks for our eyes, minds, and posture.)
Note that these days people often take “breaks” by taking out their phones, which just increases the screen time and posture issues, and also tends to rev us up more, instead of reducing stress.
Breathe deeply, all the way to your belly.
Be aware of how your body is feeling. Notice what you’re noticing. Set an alarm on your phone to do this 1-3 times per day.
Drink water before coffee in the morning (I’m working on this).
Power down before bed time– a bed time routine is even more important than a morning routine.

Ashley argues that the body is not a machine (I disagreed) and it doesn’t need to be fixed. The body is always working for your survival. Pain is a signal– your body is wise and is telling you something. Pointing out that you need to take action. Pain is last signal– if you can pick up on earlier signals, you can avoid things getting bad.

So take good care of yourself– be a kinder, gentler boss to your body, and literally feel better every day.

The Wine

Reuben is enjoying some Bergevin Lane Moonspell Cabernet Sauvignon from Washington State.

Where to find Ashley

Where to find Reuben

@Sales4Nerds, @Mimiran, Mimiran.com.You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Note, speaking of stories, a good proposal is a story, not a brochure– get your “Fill in the Blank” Consulting Proposal Template.

Note this GQ article on training for boxing matches, especially where he discusses reducing his training load as the fight approaches: https://www.gq-magazine.co.uk/sport/article/conor-benn-boxing-workout

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072 Rick Terrien on starting a business at any age

Rick Terrien started his first business in college, but he believes that people can (and should) start businesses at any age, particularly later in life. He started the Center for Ageless Entrepreneurs, and wrote Ageless Startup: Start a Business at Any Age.

He comes on Sales for Nerds to share his story, and tips for taking control of your destiny later in life, to work on things that are meaningful to you, including:

What you should be doing around 40, 45, and 50 to launch your business.
How to set yourself up for success.
How Rick looks at markets to find promising niches.
How he found his latest inspiration to help older entrepreneurs.
Why you should be thinking about a “lifestyle business” as a positive, not an insult.

(This episode, like Melisa Liberman’s, also builds on Liz Steblay’s wonderful advice on leaving the corporate world for independent consulting in episode 70.)

Books

Ageless Startup: Start a Business at Any Age

The Wine (& Beer)

Reuben is enjoying some Bergevin Lane Moonspell Cabernet Sauvignon fro Washington State.

Rick is having a Yuengling (the oldest brewery in the country– started in 1829) Black and Tan.

Where to find Rick

Where to find Reuben

@Sales4Nerds, @Mimiran, Mimiran.com.You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Note, speaking of stories, a good proposal is a story, not a brochure– get your “Fill in the Blank” Consulting Proposal Template.

Get alerted when there are new episodes (1x/month):

071 Melisa Liberman on going from an employee to owner mindset

Melisa Liberman loved working at a Big 4 consulting firm, but life had other plans and she ended up starting out on her own. (Listen to what happened and why “no one should have sympathy for me”.)

Even as a successful, hard-charging corporate consultant and executive, it took years for Melisa to make the mindset shift to being a business owner, with all the different hats that involves.

Fortunately, she learned a lot on the way, and found people asking her to help them transition to independent consulting, for more freedom, better work-life balance, more impact, and more money. She realized that a lot of the issues she struggled with started with mindset.

And she’s here to help you get your head in order the easy way, including:

The differences between consulting and coaching.
How to think like a strategic business owner, while you’re also an employee (of your own firm).
How to be proactive about client acquisition– you have much more control than you think– and avoid becoming staff augmentation for someone else’s business.
How to create a 3-year vision for your practice that gives you practical things to do today.
How to think about your own thinking, so you can get out of your own way.

(This episode builds on Liz Steblay’s wonderful advice on leaving the corporate world for independent consulting in episode 70.)

The Wine

Reuben is enjoying some Chateau Graves de Pez Bordeaux from St. Estephe (aren’t we snooty?), while Melisa enjoys some “house red” pinot noir.

Where to find Melisa

LinkedIn
MelisaLiberman.com — note the IC (Independent Consulting) Toolkit menu and the Grow Your Independent Consulting Business Podcast, including an episode with yours truly on CRM for the Independent Consultant.

Where to find Reuben

@Sales4Nerds, @Mimiran, Mimiran.com.You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Note, speaking of stories, a good proposal is a story, not a brochure– get your “Fill in the Blank” Consulting Proposal Template.

Get alerted when there are new episodes (1x/month):

070 Liz Steblay on starting your independent consulting business

Liz Steblay ProkoConsulting PICA Network Sales for Nerds

Liz Steblay had it all– maybe a little too much. A successful career at a Big 4 firm and young daughter. When her boss noted that missing evening meetings to care for her child was “not sustainable” for her career, she agreed, and started off on her own.

In this episode learn:

How to manage money and finances (don’t make the mistake that I made, and that I see people repeating all the time)
How to get clients and build awareness.
How to keep your sanity.

This episode is aimed at people contemplating leaving their corporate careers to strike out on their own, or folks who have just made the leap, but even if you’ve been an independent consultant for years, you’ll find some helpful wisdom here.

The Wine

Reuben is enjoying some Acha Pinot Noir from the Santa Maria Valley in California.

Books:

Irrestible Consultants Guide to Winning Clients

As mentioned by Liz, and seconded by Reuben, the Irresistible Consultant’s Guide to Winning Clients, by David A. Fields (check out his Sales for Nerds episode).

Where to find Liz

Where to find Reuben

@Sales4Nerds, @Mimiran, Mimiran.com.You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Note, speaking of stories, a good proposal is a story, not a brochure– get your “Fill in the Blank” Consulting Proposal Template.

Get alerted when there are new episodes (1x/month):

069 Will Russell on getting clients as an introvert

How do you get clients as an introvert? Will Russell started a spreadsheet to track his business development activities. And their results. Most efforts failed. But one was very successful, and powers his business to this day.

In this episode learn:

Why will didn’t want to follow in the footsteps of his happy father.
The accidental reason he decided to major in philosophy and sociology.
The accidental reason he started out on his own.
His various attempts to get clients.
What actually worked.
Why he still hates networking.
Why he doesn’t want to grow his headcount, and how he’s growing his bottom line instead.
Why having a niche is so important to his strategy. (Will helps companies with product launches, btw.)

p.s. Apologies for some audio degradation– we didn’t have a good connection, and I should have just turned off video to focus on audio. I hate bad audio, but didn’t want to ask Will to re-record, and I think what he has to say is valuable enough to make it worthwhile.

The Wine

Will is drinking some green tea. (He is British, after all.)

Reuben is some Chateau-Neuf de Pape from Domaine de Fontavin.

Books:

Quiet: The Power of Introverts in a World that Can’t Stop Talking by Susan Cain is a great read, whether you’re introverted, or have introverts in your life.

Will bought it for his extroverted dad.

Where to find Will

Where to find Reuben

@Sales4Nerds, @Mimiran, Mimiran.com.You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Note, speaking of stories, a good proposal is a story, not a brochure– get your “Fill in the Blank” Consulting Proposal Template.

Get alerted when there are new episodes (1x/month):

068 Strategic Planning for Business and Life

2021 is almost done. Have you done your planning for 2022? Started it?

The irony is that I had planned (thank you, I’ll be here all week) to make this a panel discussion, and I just didn’t have time to do that. So I just present some tips on how to plan (and how not to).

You can find lots of templates over the inter webs — pick whatever works for you.

This is not a step-by-step guide to planning. I’ve found that what works for one person may not work for another, so find the right guide for you.

This is a set of ideas on planning so that you get better results out of whatever particular process you want to use.

In particular:

Make sure you consider your life holistically– not just your work, but your relationships, and spiritual, mental, and physical health
Review 2021. How did it go?
Don’t drift.
Make sure you have strong positioning— it’s your secret superpower. I’ve said it before as have many guests on the podcast– this is foundation for everything else in your business. If you get stuck, try the Mission & Positioning tool in Mimiran, and ask your current and past clients (Meg Cumby has some great tips on this.)
What are your goals? Consider them holistically. You may have income goals, work/life balance goals, you may want to learn basket weaving, etc. Don’t just put out a financial target (unless you have no relationships and hobbies and just want to make money) without considering other aspects of your life.
You can’t just keep adding things to your todo list. Create a NOT todo list. Eliminate, delegate, and automate where possible. Use zero-based task budgeting.
One area people often lose a bunch of time is talking to the wrong people, because you don’t have clear positioning, you aren’t sure of your goals, and you haven’t blocked out time for actually achieving them.
Put the tasks you need to do to get to your goals in your calendar. Block off time every week. Don’t put the scheduled but non-strategic stuff in the calendar and then try to fit the strategic stuff around that. (Start with the “big rocks”.)
If talking to people is essential to getting clients, make sure you have time for that blocked off in your calendar. (Use the Pipeline Planner tool to see how many conversations you’re likely to need.)
If referrals are essential for your business, make sure you have time blocked off to nurture your referral network. (Check out Stacey Brown Randall’s episode on referrals for more info, and make sure you build out your referral report, which Stacy calls the most valuable asset in your business.)
Review your plan with trusted advisors, mentors, peers, etc. You will get insights that you couldn’t get on your own– you’ll learn where you can eliminate entire classes of tasks, and where you need to push harder. If you do this in a peer group where you are providing feedback also, you’ll get additional insights, and get to be helpful.
Block off time for the plan. You need to review, prepare, talk to your advisory group, and revise. How much time this will take depends on you, but I suggest several hours for each phase. (Note that if you don’t have your positioning, a big chunk of your plan should be working on that.)

And if you caught Barley barking at the end, here she is at the park:

And again– we’ve actually got video for this episode on YouTube or see below…

The Wine

Reuben mixed it up with some white wine– K Vintners Viognier from Yakima Valley, Washington. Nice and peachy– more of a summer wine, but still quite delicious.

Where to find Reuben

@Sales4Nerds, @Mimiran, Mimiran.com.You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Note, speaking of stories, a good proposal is a story, not a brochure– get your “Fill in the Blank” Consulting Proposal Template.

Get alerted when there are new episodes (1x/month):

067 Shaily Hakimian on being unforgettable

Do people know how awesome you are? Can they tell from your website? From your social media presence? Social Media Sherpa Shaily Hakimian is here to make sure you let them know.

Shaily was a bullied kid– people thought she was stupid. She learned to make friends and be social on MySpace, where she first managed an online community. After getting her education degree, that experience led to a job offer, and then she had someone ask to pay her for help with online marketing. This led her to start her own marketing company Social Media Sherpa.

In this episode learn:

How Shaily learned to make friends and build communities online (on MySpace!).
How to talk to people in your community
How to not be boring online, which makes it harder to make sales, even after a referral. Make sure you tell your story. (Shaily introduces me to the apparently famous TikTok video “no one asks you questions if you’re an accountant” as a great example.)
To make it obvious what problem you solve– let your website, social media, and your podcast do this so you don’t have to rely on a conversation.
How should you think about strategy vs. execution when hiring help.
What do you need to succeed online? Where are your people? Get stuff from your brain onto “paper”.
How can you be unforgettable? What are your FAQ (Frequently Asked Questions), the questions you get all the time? Are they on your website?
The key pieces of content to share, and how often to share. (Be consistent and regular, but ideally at least 2x per month.)
How to do website and social media well, so you don’t replace real human conversations, you have more real conversations with the right people, at a deeper level.
Make it authentic– put a little “you” in it.
Be open to controversy (and the challenges in your industry– if you name it first, you become the trusted advisor).
Tell people how to successfully work with people like you.
What the specific problems of the *specific* clients that you help? Make that very clear.
People have most of this information in their heads, they just have trouble pulling it out and putting it online.
Be unforgettable. Make it easy for people to see that you’re awesome. (Don’t forget to using the positioning tool in Mimiran to help you.)

And again– we’ve actually got video for this episode on YouTube or see below…

The Wine

Shaily is having ginger beer and mezcal.

Reuben is drinking Willful Pinot Noir from Willamette Valley Oregon.

Where to find Shaily

Where to find Reuben

@Sales4Nerds, @Mimiran, Mimiran.com.You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Note, speaking of stories, a good proposal is a story, not a brochure– get your “Fill in the Blank” Consulting Proposal Template.

Get alerted when there are new episodes (1x/month):

066 Sarah Elkins: Your stories don’t define you– how you tell them will

Sarah Elkins never thought she’d be a master at helping people tell stories. She worked in the public sector for 20 years, collecting stories, asking about really specific things, and could repeat them back to them, highlighting some key points.

She started coaching, working with a woman with multiple sclerosis. She never talked about her MS. She didn’t want to be defined by that. Suddenly Sarah realized she had the title for her podcast, and then her book, and really her whole mission.

In this episode learn how Sarah:

Became an accidental podcast with over 180 episodes (it’s a great, umm, story, no pun intended)
Performs in 2 bands (you can get a listen if you buy the audiobook version of her book, which includes a couple of “bonus tracks”)
Realized that people often hate their jobs because of bad communication, and that with better communication, people would have a better work experience and better relationships.
Realized that people often held judgements about themselves and others based on stories they told themselves that weren’t necessarily true or complete, but had come to define them, and often limit their success.
Helped a speaking client wow a crowd and exorcise some childhood trauma.

Plus learn the common fallacies that hold us back when telling our stories:

That the have to be epic to be meaningful (Sarah has a great example of this in the interview).
Thinking in terms of lengthy timelines, rather than specific instances that illustrate the whole story
Telling your story in a way that puts yourself down (“I’m not very bright…”)
Not sharing emotions– which activate mirror neurons in the head of the listener

And some things you may not consider about telling your story:

Memory is fallible, and even just retelling the story shifts the memory.
There’s no such thing as a lightbulb moment. There’s a dimmer switch.” We don’t remember the little things that lead to the full light.
You can have multiple origin stories. One way to find them is to think of times you have been insulted and felt small. For example, you might have a lot of evidence that you’re smart and accomplished, but one story that suggests you’re not, and you end up believing the one negative story.
Put your stories into categories, so you have relevant stories to share in the right situations. (This sounds like it will take a lot of time, but we’re always telling stories anyway.)

And again– we’ve actually got video for this episode on YouTube or see below…

The Wine

Sarah is drinking an Old Fashioned that her husband made.

Reuben is drinking Thomas Jerry 7 Hills Oregon Blend Vineyard 60 cab 28 merlot 12 cab franc.

Books and More

Your Stories Don’t Define You, How You Tell Them Will.

Audio Book version– free extra tracks 2 songs from Spare Change, one of the bands Sarah is in (the other band is called Rocket to Uranus, a 60s cover band).

Where to find Sarah

ElkinsConsulting.com
LinkedIn (note the URL: thesmileisfree)

Where you can find Reuben: @Sales4Nerds, @Mimiran, Mimiran.com, the easy CRM for people who are awesome at serving clients and would love some help getting more, but hate “selling”. You can also listen on Overcast, or Subscribe on Android, or Player.fm.

Note, speaking of stories, a good proposal is a story, not a brochure– get your “Fill in the Blank” Consulting Proposal Template.

Want a way to make sales and marketing fun, without being “salesy”? Try Mimiran, the CRM for elite solo consultants who love serving clients but who hate “selling”. (Including the more powerful than ever Free Edition.) Mimiran can help you implement a lot of Sarah’s ideas not only more efficiently, but more effectively, including telling your Origin Story, plus tracking referrals, maintaining relationships through conversations, and more, proposal automation, lead magnets, e-signature, and more.

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